Privacy

Privacy policy & terms of use

Please read carefully before using this site. This site is owned and operated by Darker Waters LTD. By using this site, you signify your agreement to the Privacy Policy and Terms of Use. If you do not agree with these terms, please do not use this site. We reserve the right, at Our discretion, to change, modify, add or remove portions of these terms at any time. Please check periodically for changes. Your continued use of this site following the posting of changes to these terms will signify your acceptance of the revised terms. They were last updated on 1 February 2024.

This policy refers to range of mobile and desktop applications and websites created and maintained by Darker Waters LTD. This sites include, but are not limited to, the ones detailed below:

Privacy Policy

Your privacy on the Internet is important to Us. As a part of the operation of this site, We gather certain types of information about users. We want you to know the types of information We gather and what we do with it.

Information We Collect

We collect two general types of information from users: personal data (such as names and email addresses); and aggregate anonymised data (such as information about traffic patterns on this site; for example, how many users log in to this site on a daily basis).

The apps (MapMyMatch and SpokeAndFlow) also collect extra (optional) information from your device, including location information and photos and other media that you have chosen to share. This information is never shared with any third-party and your right to view and delete this data is protected just as other data in this privacy policy.

Personal Data

Personal data is collected when users provide information to Us, for example when registering your email address and name on the MapMyMatch or SpokeAndFlow apps to store and analyse your data online. When you register or request information, we generally need you to provide only your user name and email address. In addition, if you send Us personal correspondence, such as emails or letters, We may collect such information into a file specific to you. When you consent to provide your personal information to Us, that information is stored in the United Kingdom.

Aggregated Information and Usage Information

In the course of using Our technologies, we also automatically track certain information about you. This information includes the URL that you just came from, which URL you next go to, what browser you are using and your IP address. An IP address is a number that is automatically assigned to your computer whenever you're surfing the web. Web servers, the computers that 'serve up' web pages, automatically identify your computer by its IP address, and when you request a page from Us, Our servers log your IP address. We do not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to Us.

COOKIE POLICY

This Cookie Policy provides you with information about the cookies we use on this website and the reasons we use them. This Policy was last updated on September 1, 2012.

What is a cookie?

Cookies are small files that our website may place on your computer or mobile device ("Device") via your web browser. Cookies contain information that is transferred to your Device's hard drive. Some of the cookies store information required for this website to function properly. Other cookies help us improve the website for you by tracking how many people visit the website, which pages they visit, and how frequently.

Some cookies are deleted at the end of each browser session. These are called "session cookies". They allow website operators to link your actions during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window.

Other cookies remain on your Device for a longer period (as specified in the cookie). These are called "persistent cookies". They are activated each time you visit the website that created that particular cookie.

How to delete and block cookies

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. Turning off or deleting cookies will not prevent device identification and related data collection from occurring.

Turning off the browser's cookies will prevent web beacons and cookies from measuring the relevance and effectiveness of our site/emails and advertising as well as the tailored advertising brought to you by our partners. You may also not be able to use all the interactive features of our site/emails if cookies are disabled. If you no longer wish to receive tailored advertisements from us, third party advertising networks, or if you would like more information about this practice, please visit: www.aboutads.info

Can I withdraw my consent?

Once you have consented to our use of cookies, we shall store a cookie on your Device to remember this for next time. This will expire periodically. If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.

For further information about deleting or blocking cookies, please visit:  www.aboutcookies.org .

What happens if I block or refuse to accept cookies?

Accepting cookies is a condition of using this website, so if you refuse or block cookies, we can't guarantee your ability to use this site or how it will perform during your visit.

What cookies do we use and why?

The cookies used on our site are categorised as follows:

Strictly Necessary

Strictly Necessary cookies let you move around the website and use essential features like our secure login area. Without these cookies, services you have asked for cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you've been on the internet.

We use these Strictly Necessary cookies to:

Remember selections you've made or information you've entered on forms when you navigate to different pages during a web browser session;

Identify you as being logged in to our website;

Make sure you connect to the right service on our website when we make any changes to the way the website works;

Remember selections you've made that allow us to deliver you the correct content, such as your language and region preferences.

Route users to specific applications of a service or specific servers.

Performance

Performance cookies collect information about how you use our website (e.g., which pages you visit and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is.

We use Performance cookies for:

Web Analytics: To provide statistics on how our website is used;

Ad Response Rates: To see how effective our advertisements are, including those pointing to our sites;

Affiliate Tracking: To provide feedback to partners that one of our visitors also visited their website. This can include details of any products purchased;

Error Management: To help us improve the website by measuring any errors that occur;

Functionality

Functionality cookies are used to provide services or to remember settings to improve your visit.

We use Functionality cookies to:

Remember settings you've applied, such as layout, text size, preferences, and colors;

Remember if we've already asked you if you want to fill in a survey;

Show you when you're logged in to the website.

Targeting

Targeting cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. Third parties provide these services in return for recognizing that you have visited our website.

We use Targeting cookies to:

Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites;

Provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested.

Some of the cookies used on this site are managed by third parties. You may refer to the third parties' website privacy notifications for further information. We do not control these sites or their use of cookies and we bear no responsibility or liability for them.

If you have questions about this Policy, please contact: privacy@scorepal.co.uk.

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: www.scorepal.co.uk, www.scorepal.app, www.scorepal.com, www.darkerwaters.co.uk.

Disclosure of Collected Information to Third Parties

We do not sell, trade, rent or otherwise provide your personal data to third parties without prior permission from you. We may share your data in an aggregate format, as well as aggregate usage information, with third parties for both advertising and promotional purposes. Further, We cooperate with all law enforcement enquiries, and with all third parties, to enforce their intellectual property or other legal rights.

Links to Other Sites

It is important to note that this site might contain links to other sites, and that those sites may not follow the same privacy policies as Us. For instance, if you clicked on an advertisement, this might take you away from this site and to an entirely different site. This includes links to advertisers, content providers and business partners, who may use Our name and/or logos as a result of a co-branding or other agreement. These sites may send their own cookies to you, and may collect data and make uses of it that We would not. We do not control these sites or use, or bear any responsibility or liability for them.

Security

The security of all personally identifiable information associated with users of Our technologies is of great concern to Us. We implement a variety of security measures to maintain the safety of your personal information. Once We receive your transmission, We use reasonable efforts to ensure its security on Our systems. Any account information you enter is password-protected so that only you can access it. You should not divulge your password or user identification number to anyone. Unfortunately, no data transmission over the Internet can be guaranteed as being 100% secure. Consequently, while We strive to protect your personal information, We cannot ensure or guarantee the security of any information that you transmit to Us, and you do so at your own risk.

Terms of Use

Ownership; Restrictions on Use of Materials

The entire content included in Our technologies, including but not limited to text, graphics or code, is owned by or licensed to Us. We reserve the right to make changes to the content of this site at any time without notice. You may download, view and print text and graphics from this site, provided that such content is only used for informational, non-commercial purposes, and is not modified or altered in any way. Except as expressly provided herein, you may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information or content from this site in whole or in part without Our prior written permission.

GDPR Requests

As noted above, the easiest way to stop receiving emails is to click 'unsubscribe' on the bottom of any of our emails or to change your account preferences. GDPR requests related to personal data or the right to be forgotten should be sent to GDPR@scorepal.co.uk. If you send us an email to GDPR@scorepal.co.uk requesting personal data or the right to be forgotten, the requesting email MUST come from that particular email address in order to verify that the request is valid and also to protect your personal information. In order to protect your information and because people may have the same name, we will only provide or delete personal information associated with the particular email address.

EU/US Privacy Shield and Swiss – US Privacy Shield Framework Statement

Darker Waters LTD endevours to comply with the EU-US Privacy Shield Framework and the Swiss – US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. 

Notwithstanding the above, for users who are residents of a member of the European Union or Switzerland, users may submit any unresolved complaints, demands, claims or actions whatsoever related to the EU/US Privacy Shield Framework or the Swiss – US Privacy Shield Framework for resolution by arbitration by the American Arbitration Association.

Users shall be provided with the opportunity to access Personal Information held by Darker Waters LTD through their account portal and their local Country Office to correct, amend or delete any information that is inaccurate. Notwithstanding the foregoing, we are not required to provide such opportunity where the burden or expense of providing access is disproportionate to the risks to the requesting individual’s privacy, or where the rights of another individual would be violated.

Individuals have the opportunity to choose (opt in by consenting to submit) whether their Personal Information will be disclosed to a third party or used for a purpose other than that for which the information was originally collected. Personal Information collected through the warranty registration mechanism is not used for marketing purposes unless the User opts in.

Disclaimer

THE CONTENT IN THIS SITE IS PROVIDED 'AS IS' AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE OPERATION OF THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.